Frequently asked questions
How to use my YOLO Card
Using your YOLO Card is easy! Simply visit our website, select the desired products or experiences, and proceed to checkout. At the payment stage, enter your YOLO Card details, and the value will be applied towards your purchase.
How to use my Gift Card
Using your gift card is easy. Shop the desired products online on the chosen brands website or app and use your gift card as payment. Simply follow the steps on your gift card.
When will I receive my Gift Card
Upon purchase, your gift card will be delivered digitally via email within 24 hours. Please check your inbox, including your spam or junk folder, for the delivery.
Is it possible to exchange my Gift Card for another?
Yes! Please contact us on hello@yolo.cards with your gift card information and we will help you.
Can I buy one Gift Card for all?
Yes! YOLO Card is a universal gift card that can be used across our entire range of products and experiences. Whether it's fashion, electronics, or home goods, one gift card covers it all!
How long does my Gift Card last?
YOLO Card have an impressive validity period of 100 years, ensuring your gift remains usable for generations to come. No need to worry about expiration dates!
The gift card that last forever and never expire.
When you have chosen your desired product you will receive the card which is valid for 2 years.
My Gift Card has expired, what do I do?
If your gift card has expired, please contact our customer service team at hello@yolo.cards for assistance. We'll be happy to help you with any inquiries regarding expired cards.
Can I get my money back?
Yes, you can request a refund within 14 days of purchasing your gift card. Simply contact our customer service team at hello@yolo.cards to initiate the refund process. Please note that refunds are only applicable within the specified timeframe and are subject to our refund policy.
Remeber you can allways exchange the value of the gift card for products or experiences available on our website.